In the crowded social media landscape, the most valuable connections aren't random algorithms or viral content—they're the authentic relationships already in your users' phones. Contact-based syncing transforms how social apps grow and engage users by leveraging existing relationship networks rather than building from scratch.
Every social app faces the same fundamental challenge: providing immediate value to new users who arrive to an empty feed and zero connections. This "cold start" problem leads to poor retention metrics, with up to 77% of users abandoning new social platforms within the first week.
Traditional solutions have relied on:
Each of these approaches places the burden on users to build their networks from the ground up—a significant barrier to adoption and engagement.
Contact syncing flips the paradigm by tapping into users' existing social graphs. Rather than starting with an empty canvas, users can instantly discover which friends, colleagues, and acquaintances are already using the platform.
Key advantages include:
We implement secure one-way hashing to protect user privacy while enabling matchmaking: